Each product is deep cleaned so you will not have any dried on cereal or milk splatter surprises to worry about! For extra cleanness, where possible, we will also steam clean.
All products are quality checked before they are sold. This means that we check to make sure each item has no missing or loose / broken parts and that the item is in full working order. New batteries are fitted and the model / batch numbers are recorded ready for re-sale. We do recommend that the buyer makes their own safety check before putting in to use. Please read our terms and conditions on liability.
100% Zero Waste Policy
If we buy any baby products that we feel are not fit to be in circulation we will dispose of the items safely and responsibly. By choosing a Zero Waste Box direct from TerraCyle we can guarantee that nothing is wasted. Once the box is full with the appropriate broken or unusable products we schedule a UPS collection to send the items back to TerraCycle. They will then safely recycle all of the collected materials. The collected waste is mechanically and/or manually separated into fabrics, metals, fibres, and plastics. Fabrics are reused, upcycled or recycled as appropriate. Metals are smelted (yes smelted, it's a real thing!) so they may be recycled. The fibres (such as paper or wood based products) are recycled or composted. The plastics undergo extrusion and pelletisation to be moulded into new recycled plastic products
Traceability is key! On all products we buy and sell the model/batch numbers are recorded in our Product Traceability Register. These are used when confirming the dispatch or collection date of your order via email.
We recommend for your own peace of mind that you check to make sure it has not been recalled at any point by visiting the follwing links
A copy of the instruction manual will be sent to you via email for all electrical items, play gyms and walkers sold by us. This will help you set up/build the product safely and give you peace of mind that there are no missing parts.
For more information regarding buying pre-loved goods see the provided below links: